DocumentCode
2626214
Title
Design of customer credit evaluation system for e-business
Author
Fan, Jing ; Ren, Bo ; Cai, Jia-Mei
Author_Institution
Coll. of Inf. Eng., Zhejiang Univ. of Technol., Hangzhou
Volume
1
fYear
0
fDate
0-0 0
Firstpage
392
Abstract
A flexible customer credit evaluation system for e-business is proposed in this paper, which provides an effective method of evaluating the credits of the customers by integrating various credit data sources. The evaluation result generated by the system is used as reference for the intelligent management of business. The architecture of the customer credit evaluation system is introduced in this paper, together with the detailed description of the main parts of the system. Then a credit evaluation model designed for the e-business is presented, which is the kernel part of the system. The evaluation model is established on a criteria system, which consists of static credit criteria system and dynamic credit criteria system
Keywords
customer relationship management; electronic commerce; financial management; business intelligent management; credit data sources; customer credit evaluation system; e-business; Alarm systems; Data mining; Data processing; Databases; Educational institutions; History; International trade; Kernel; Risk analysis; Risk management;
fLanguage
English
Publisher
ieee
Conference_Titel
Systems, Man and Cybernetics, 2004 IEEE International Conference on
Conference_Location
The Hague
ISSN
1062-922X
Print_ISBN
0-7803-8566-7
Type
conf
DOI
10.1109/ICSMC.2004.1398329
Filename
1398329
Link To Document