• DocumentCode
    2626214
  • Title

    Design of customer credit evaluation system for e-business

  • Author

    Fan, Jing ; Ren, Bo ; Cai, Jia-Mei

  • Author_Institution
    Coll. of Inf. Eng., Zhejiang Univ. of Technol., Hangzhou
  • Volume
    1
  • fYear
    0
  • fDate
    0-0 0
  • Firstpage
    392
  • Abstract
    A flexible customer credit evaluation system for e-business is proposed in this paper, which provides an effective method of evaluating the credits of the customers by integrating various credit data sources. The evaluation result generated by the system is used as reference for the intelligent management of business. The architecture of the customer credit evaluation system is introduced in this paper, together with the detailed description of the main parts of the system. Then a credit evaluation model designed for the e-business is presented, which is the kernel part of the system. The evaluation model is established on a criteria system, which consists of static credit criteria system and dynamic credit criteria system
  • Keywords
    customer relationship management; electronic commerce; financial management; business intelligent management; credit data sources; customer credit evaluation system; e-business; Alarm systems; Data mining; Data processing; Databases; Educational institutions; History; International trade; Kernel; Risk analysis; Risk management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Systems, Man and Cybernetics, 2004 IEEE International Conference on
  • Conference_Location
    The Hague
  • ISSN
    1062-922X
  • Print_ISBN
    0-7803-8566-7
  • Type

    conf

  • DOI
    10.1109/ICSMC.2004.1398329
  • Filename
    1398329