• DocumentCode
    2626388
  • Title

    The study on the influencing factors on knowledge transfer in Servitization of Manufacturing

  • Author

    Jiang, Xiaorong ; Li, Suicheng ; Li, Jinliang

  • Author_Institution
    Sch. of Bus. & Adm. Manage., Xi´´an Univ. of Technol., Xi´´an, China
  • fYear
    2011
  • fDate
    27-29 June 2011
  • Firstpage
    2799
  • Lastpage
    2802
  • Abstract
    With the swift development of modern science and technology and fortified trend of economics globalization, As an advanced manufacturing mode, Servitization of Manufacturing coincides the reform trend of Manufacturing Industry. Almost at the same time, knowledge has become the most important strategic resource .However, the research of what influences knowledge transfer in Servitization of Manufacturing is very limited. The influencing factors on knowledge transfer is examined in this paper. Based on a survey of Chinese manufacturing enterprises, the factors that affect knowledge transfer have been raised. Firstly, the results show collaborator relationship characteristics affects knowledge transfer, collaborator relationship characteristics include experience, trust and interdependence; Second, knowledge receptor characteristics affects knowledge transfer, knowledge receptor characteristics include learning capacity, and culture difference; Third, knowledge characteristics affects knowledge transfer, knowledge characteristics include implicity, systematization and complexity.
  • Keywords
    customer services; knowledge management; manufacturing industries; organisational aspects; China; collaborator relationship characteristics; culture differences; economics globalization; interdependence; knowledge receptor characteristics; knowledge transfer; learning capacity; manufacturing industry; manufacturing servitization; strategic resources; trust; Companies; Complexity theory; Knowledge transfer; Manufacturing; Reliability; Servitization of manufacturing; knowledge transfer; receptor characteristic; relationship characteristics;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Computer Science and Service System (CSSS), 2011 International Conference on
  • Conference_Location
    Nanjing
  • Print_ISBN
    978-1-4244-9762-1
  • Type

    conf

  • DOI
    10.1109/CSSS.2011.5975003
  • Filename
    5975003