DocumentCode
2626456
Title
Development an Evaluation System of Software Firm on Integrated Perspective of Capability
Author
Choi, Jong Hwa ; Leem, Choon Seong ; Yu, Eunjung ; Moon, Hyungjoon ; Choi, Youngjoon
Author_Institution
Yonsei Univ. IT Res. & Evaluation, Seoul
fYear
2007
fDate
21-23 Nov. 2007
Firstpage
1080
Lastpage
1079
Abstract
This study presents an evaluation system of software firm for evaluating the competency of software firms. According to resource-based theory, firm resource domain is comprised of man power, technology, market value, and finance. Customer satisfaction domain is comprised of product satisfaction and service satisfaction. The evaluation system presented on this study is tested on its effectiveness by conducting a case study on software firms.
Keywords
DP industry; customer satisfaction; customer satisfaction domain; firm resource domain; market value; product satisfaction; resource-based theory; service satisfaction; software firm evaluation system; Computer industry; Customer satisfaction; Industrial economics; Industrial engineering; Information technology; Manufacturing industries; Moon; Power generation economics; Power system economics; Software systems;
fLanguage
English
Publisher
ieee
Conference_Titel
Convergence Information Technology, 2007. International Conference on
Conference_Location
Gyeongju
Print_ISBN
0-7695-3038-9
Type
conf
DOI
10.1109/ICCIT.2007.338
Filename
4420401
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