Introduction to Innovation, Design, and Development of ICT-Enabled Services Minitrack

This minitrack\´s purpose is to draw researchers\´ attention to Innovation, Design, and Development of ICT Enabled Services for both Consumers and Enterprises. It provides a discussion forum for researchers interested in fostering a service-based approach to these areas as well as an opportunity to present and debate both design and theory-based solutions to the problems facing industry in the deployment of ICT enabled services [1-3]. In a broad sense, ICT enabled services can be defined as [1]: "systems that enable value co-creation through the development and implementation of information and communication technology enabled processes that integrate system value propositions with customer value drivers."