A model for the efficient implementation of portals

Author

Al-Mudimigh, Abdullah S. ; Ullah, Zahid ; Shahzad, Basit

Author_Institution

Dept. of Inf. Syst., King Saud Univ., Riyadh, Saudi Arabia

Volume

7

fYear

2010

fDate

16-18 April 2010

Abstract

Portals are the gateways that integrate the information from different sources on a single window and provide it to the end users. Portal implementation is a very intricate job as it requires a significant amount of resources and knowledge to invest. Portals have the ability to improve the status and ranking of an enterprise to the best of the customer satisfaction and employees moral. For this reason we have proposed a model for the complete implementation and services delivery of portals. The model has two parts that describe the overall performance and the entire framework of portal implementation. Finally the proposed model is an iterative model that can proudly accept changes at any stage of its implementation.

Keywords

portals; customer satisfaction; employees moral; portal implementation; services delivery; Business; Costs; Customer satisfaction; Educational institutions; Employee rights; Ethics; Information systems; Internet; Portals; Scheduling; Implementation Model; Portal framework; Services; Support & Management;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Engineering and Technology (ICCET), 2010 2nd International Conference on

Conference_Location

Chengdu

Print_ISBN

978-1-4244-6347-3

Type

conf

DOI

10.1109/ICCET.2010.5485596

Filename

5485596