DocumentCode
2656156
Title
A knowledge-based intelligent tutoring system for telephony operations support systems
Author
Lefkowitz, L. ; Farrell, Robert ; Yoo, Ik S.
Author_Institution
Bellcore, USA
Volume
3
fYear
1993
fDate
23-26 May 1993
Firstpage
1880
Abstract
A knowledge-based intelligent tutoring system that supports the efficient development of sophisticated online training on the use of telephony operations support systems (OSSs) is presented. Among the topics discussed are the accessing of information, hands-on OSS exercises, problem solving skills, course material and course authoring
Keywords
authoring systems; computer based training; courseware; intelligent tutoring systems; online operation; problem solving; telephony; accessing of information; course authoring; course material; exercises; knowledge-based intelligent tutoring system; online training; problem solving skills; telephony operations support systems; Application software; Authoring systems; Computer aided instruction; Costs; Employment; Flexible manufacturing systems; Humans; Industrial training; Intelligent systems; Telephony;
fLanguage
English
Publisher
ieee
Conference_Titel
Communications, 1993. ICC '93 Geneva. Technical Program, Conference Record, IEEE International Conference on
Conference_Location
Geneva
Print_ISBN
0-7803-0950-2
Type
conf
DOI
10.1109/ICC.1993.397605
Filename
397605
Link To Document