Issues in M-banking: Challenges and opportunities

Author

Dewan, Saifullah M.

Author_Institution

ANU Coll. of Bus. & Econ., Australian Nat. Univ., Canberra, ACT, Australia

fYear

2010

fDate

23-25 Dec. 2010

Firstpage

364

Lastpage

369

Abstract

The increased prevalence of mobile phones provides exciting opportunities for the growth of mobile banking (m-banking). This article reviews the emerging research literature on m-banking. It presents a classification framework for m-banking research based on 65 m-banking articles published between 2000 and mid-2010 in Information Systems (IS), technology innovation, management, and marketing journals, and major IS conferences. These articles are classified into five main categories: m-banking overview and conceptual issues, m-banking applications and cases, m-banking behavioural issues, infrastructures of mobile users and networks, and strategic, legal and ethical issues. It is expected that the comprehensive list of references and assessments presented in this article will provide a useful anatomy of young m-banking literature to anyone who is interested in m-banking and help stimulate further interest.

Keywords

banking; mobile computing; pattern classification; classification framework; ethical issue; legal issue; m-banking; m-banking applications; m-banking behavioural issues; m-banking conceptual issues; m-banking overview; mobile banking; mobile phones; mobile user infrastructures; strategic issue; Banking; Business; Conferences; Information systems; Law; Mobile communication; Future research; Literature review; Mobile banking (m-banking);

fLanguage

English

Publisher

ieee

Conference_Titel

Computer and Information Technology (ICCIT), 2010 13th International Conference on

Conference_Location

Dhaka

Print_ISBN

978-1-4244-8496-6

Type

conf

DOI

10.1109/ICCITECHN.2010.5723885

Filename

5723885