DocumentCode
2668096
Title
Technical factors influencing consumer satisfaction in on-line services
Author
Sikorski, Marcin ; Wachowicz, Jacek
Author_Institution
Fac. of Manage. & Econ., Gdansk Univ. of Technol., Gdansk, Poland
fYear
2009
fDate
12-14 Oct. 2009
Firstpage
331
Lastpage
335
Abstract
This document describes the rules one should follow to prepare the article for the IMCSIT e-proceedings. The abstract may be up to 150 words. This template was converted from one in OpenDocument Format. If you are not able to submit your contribution in OpenDocument format, use this document as a template and follow instructions as close as posiible. Do not modify any fonts, paragraph formatting attributes, etc. Use corresponding styles for text elements. Do not cite references in the abstract. Do not delete the blank line immediately above the abstract; it sets the footnote at the bottom of this column.
Keywords
Web services; customer satisfaction; service industries; Internet service; consumer satisfaction; electronic market; online service; technical factor; Online services;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer Science and Information Technology, 2009. IMCSIT '09. International Multiconference on
Conference_Location
Mragowo
Print_ISBN
978-1-4244-5314-6
Type
conf
DOI
10.1109/IMCSIT.2009.5352707
Filename
5352707
Link To Document