• DocumentCode
    2668096
  • Title

    Technical factors influencing consumer satisfaction in on-line services

  • Author

    Sikorski, Marcin ; Wachowicz, Jacek

  • Author_Institution
    Fac. of Manage. & Econ., Gdansk Univ. of Technol., Gdansk, Poland
  • fYear
    2009
  • fDate
    12-14 Oct. 2009
  • Firstpage
    331
  • Lastpage
    335
  • Abstract
    This document describes the rules one should follow to prepare the article for the IMCSIT e-proceedings. The abstract may be up to 150 words. This template was converted from one in OpenDocument Format. If you are not able to submit your contribution in OpenDocument format, use this document as a template and follow instructions as close as posiible. Do not modify any fonts, paragraph formatting attributes, etc. Use corresponding styles for text elements. Do not cite references in the abstract. Do not delete the blank line immediately above the abstract; it sets the footnote at the bottom of this column.
  • Keywords
    Web services; customer satisfaction; service industries; Internet service; consumer satisfaction; electronic market; online service; technical factor; Online services;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Computer Science and Information Technology, 2009. IMCSIT '09. International Multiconference on
  • Conference_Location
    Mragowo
  • Print_ISBN
    978-1-4244-5314-6
  • Type

    conf

  • DOI
    10.1109/IMCSIT.2009.5352707
  • Filename
    5352707