Quality economics and productivity

The quality economics principle establishes the relationship between the value of quality and the cost of quality. The manager of the quality function in an organization is guided by this principle in the task of insuring that the quality value of the outputs of the organization is higher than the investment made (cost of quality) to achieve that quality, and thereby contributes to the maximization of the return on investment and profit in the organization. A review is presented to show that the responsibility of the manager of the quality function in the organization has increased in scope to include productivity, associated with quality-related activities in particular, and production work in general