Title :
E-consumer´s behavior model under the cyber ‘lemon’ problem in e-commerce
Author_Institution :
Sch. of Inf., Henan Univ. of Finance & Econ., Zhengzhou, China
Abstract :
The dasialemonpsila problem means the informational asymmetries resulted from the products quality uncertainty. It was suggested by the American economist George Akerlof (1970), who is one of Nobel Economics Prize laureates in 2001. The purpose of this paper is to analyze Internet consumer´s behaviors under the cyber dasialemonpsila. This paper builds up e-consumer´s behavior model that based on Akerlof´s dasialemonpsila theory and puts forward the ideas eliminating the cyber dasialemonpsila problem in e-commerce. Finally, for providing empirical evidence, the paper discusses the case from China e-commerce market.
Keywords :
Internet; electronic commerce; Akerlof lemon theory; China e-commerce market; Internet consumer behaviors; cyber lemon problem; e-consumer behavior model; Consumer behavior; Costs; Finance; Manufacturing; Merchandise; Uncertainty; Virtual reality; Vocabulary; Web and internet services; Web server; Behavioral science; Economics; Marketing; Uncertainty;
Conference_Titel :
Service Systems and Service Management, 2009. ICSSSM '09. 6th International Conference on
Conference_Location :
Xiamen
Print_ISBN :
978-1-4244-3661-3
Electronic_ISBN :
978-1-4244-3662-0
DOI :
10.1109/ICSSSM.2009.5174889