DocumentCode
2696638
Title
Customer orders for track and trace system
Author
Peng, Gong ; Cuirong, Zhao ; Wei, Ran
Author_Institution
Anhui Wenda Univ. of Inf. Eng. Acad. Adm., Hefei, China
fYear
2011
fDate
26-28 Oct. 2011
Firstpage
296
Lastpage
299
Abstract
In the current resource management based on the information management system of the Shanhua carpet enterprise, the customer information management and order tracking query management module features, is basically managed and controedl for internal. Interaction between customers and the company only occurs in the contract part, once the contract established, customers and business delivery date for handover procedures in accordance with the contract. Thus, in the order into effect, running the production, until the whole process of delivery, customers are not aware of which links are their products delivered on time by volume in the manufacturing. In this paper,we build a convenient and friendly search platform and customer-facing order management based on the original system and pervasive computing technology, enabling customers to track products everywhere in the entire production process as much friendly and interactive.
Keywords
carpets; customer relationship management; order processing; query processing; ubiquitous computing; Shanhua carpet enterprise; customer facing order management; customer information management; order tracking query management module features; pervasive computing technology; resource management; track and trace system; Argon; Information management; Logic gates; Mobile communication; Database; Order processing; Pervasive Computing; Wireless Interface Technology;
fLanguage
English
Publisher
ieee
Conference_Titel
Pervasive Computing and Applications (ICPCA), 2011 6th International Conference on
Conference_Location
Port Elizabeth
Print_ISBN
978-1-4577-0209-9
Type
conf
DOI
10.1109/ICPCA.2011.6106521
Filename
6106521
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