• DocumentCode
    2696638
  • Title

    Customer orders for track and trace system

  • Author

    Peng, Gong ; Cuirong, Zhao ; Wei, Ran

  • Author_Institution
    Anhui Wenda Univ. of Inf. Eng. Acad. Adm., Hefei, China
  • fYear
    2011
  • fDate
    26-28 Oct. 2011
  • Firstpage
    296
  • Lastpage
    299
  • Abstract
    In the current resource management based on the information management system of the Shanhua carpet enterprise, the customer information management and order tracking query management module features, is basically managed and controedl for internal. Interaction between customers and the company only occurs in the contract part, once the contract established, customers and business delivery date for handover procedures in accordance with the contract. Thus, in the order into effect, running the production, until the whole process of delivery, customers are not aware of which links are their products delivered on time by volume in the manufacturing. In this paper,we build a convenient and friendly search platform and customer-facing order management based on the original system and pervasive computing technology, enabling customers to track products everywhere in the entire production process as much friendly and interactive.
  • Keywords
    carpets; customer relationship management; order processing; query processing; ubiquitous computing; Shanhua carpet enterprise; customer facing order management; customer information management; order tracking query management module features; pervasive computing technology; resource management; track and trace system; Argon; Information management; Logic gates; Mobile communication; Database; Order processing; Pervasive Computing; Wireless Interface Technology;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Pervasive Computing and Applications (ICPCA), 2011 6th International Conference on
  • Conference_Location
    Port Elizabeth
  • Print_ISBN
    978-1-4577-0209-9
  • Type

    conf

  • DOI
    10.1109/ICPCA.2011.6106521
  • Filename
    6106521