DocumentCode
2702682
Title
Modeling the Trust with ECT in E-auction Loyalty
Author
Lin, Chwen-Yea ; Tu, Chien-Chung ; Fang, Kwoting
Author_Institution
Dept. of Inf. Manage., Nat. Yunlin Univ. of Sci. & Technol., Douliou
fYear
2008
fDate
9-12 Dec. 2008
Firstpage
851
Lastpage
855
Abstract
The increasing popularity in the new digital economy, and the Internet is considered a technology asset because its efficiency to quickly break geographical barriers. The purpose of this study is to explore from customerspsila perspective what attracts them to online auction sites and keeps them coming back. This article provides an understanding on online auction customer with loyalty of online customer behaviors. The structural equation modeling (SEM) was used. Discussions of how consumerspsila satisfaction interacts with auction Website loyalty which is an essence of the business and consumer relationship. Proposals are made of how online auction Website managers can use these findings to make marketing strategies.
Keywords
Internet; Web sites; consumer behaviour; customer satisfaction; electronic commerce; security of data; ECT; Internet; auction Website loyalty; consumer satisfaction; e-auction loyalty; online auction customer behavior; structural equation modeling; trust modeling; Consumer behavior; Electrical capacitance tomography; Environmental economics; Equations; Information management; Information technology; Internet; Marketing management; Numerical analysis; Proposals; ECT; loyalty; online auction; satisfaction; trust;
fLanguage
English
Publisher
ieee
Conference_Titel
Asia-Pacific Services Computing Conference, 2008. APSCC '08. IEEE
Conference_Location
Yilan
Print_ISBN
978-0-7695-3473-2
Electronic_ISBN
978-0-7695-3473-2
Type
conf
DOI
10.1109/APSCC.2008.224
Filename
4780782
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