• DocumentCode
    2702682
  • Title

    Modeling the Trust with ECT in E-auction Loyalty

  • Author

    Lin, Chwen-Yea ; Tu, Chien-Chung ; Fang, Kwoting

  • Author_Institution
    Dept. of Inf. Manage., Nat. Yunlin Univ. of Sci. & Technol., Douliou
  • fYear
    2008
  • fDate
    9-12 Dec. 2008
  • Firstpage
    851
  • Lastpage
    855
  • Abstract
    The increasing popularity in the new digital economy, and the Internet is considered a technology asset because its efficiency to quickly break geographical barriers. The purpose of this study is to explore from customerspsila perspective what attracts them to online auction sites and keeps them coming back. This article provides an understanding on online auction customer with loyalty of online customer behaviors. The structural equation modeling (SEM) was used. Discussions of how consumerspsila satisfaction interacts with auction Website loyalty which is an essence of the business and consumer relationship. Proposals are made of how online auction Website managers can use these findings to make marketing strategies.
  • Keywords
    Internet; Web sites; consumer behaviour; customer satisfaction; electronic commerce; security of data; ECT; Internet; auction Website loyalty; consumer satisfaction; e-auction loyalty; online auction customer behavior; structural equation modeling; trust modeling; Consumer behavior; Electrical capacitance tomography; Environmental economics; Equations; Information management; Information technology; Internet; Marketing management; Numerical analysis; Proposals; ECT; loyalty; online auction; satisfaction; trust;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Asia-Pacific Services Computing Conference, 2008. APSCC '08. IEEE
  • Conference_Location
    Yilan
  • Print_ISBN
    978-0-7695-3473-2
  • Electronic_ISBN
    978-0-7695-3473-2
  • Type

    conf

  • DOI
    10.1109/APSCC.2008.224
  • Filename
    4780782