DocumentCode
2703296
Title
Modeling the Mediating Role of Online Social Capital in Social Support and Service IT Usage
Author
Tsai, Yuan Hui ; Lin, Chieh-Peng ; Chiu, Chou-Kang
Author_Institution
Chihlee Inst. of Technol., Banciao
fYear
2008
fDate
9-12 Dec. 2008
Firstpage
1019
Lastpage
1023
Abstract
Drawing on social capital theory and social cognitive theory, this study postulates self-efficacy as a key driver of online social support behavior. Besides, this study postulates that service IT usage is indirectly influenced by social support via the mediation of social capital. This study contributes to the online community literature by extending IT self-efficacy to the previously unexplored area of online social support, by validating idiosyncratic drivers of online social support and by performing an operationalization of online social capital. Last, the report provides the implications and limitations of the research.
Keywords
inference mechanisms; social sciences computing; online social capital; online social support behavior; service IT usage; social capital theory; social cognitive theory; Fabrics; Humans; IP networks; Information technology; Internet; Mediation; Technological innovation; Social support; commitment; shared codes and language;
fLanguage
English
Publisher
ieee
Conference_Titel
Asia-Pacific Services Computing Conference, 2008. APSCC '08. IEEE
Conference_Location
Yilan
Print_ISBN
978-0-7695-3473-2
Electronic_ISBN
978-0-7695-3473-2
Type
conf
DOI
10.1109/APSCC.2008.57
Filename
4780811
Link To Document