App Design for Use -- A Manager Perspective for In-Memory Technology

Author

Goeken, Matthias ; Mayer, JoÌˆrg H. ; Bork, Zoltan ; Quick, Reiner

Author_Institution

Hochschule der Deutschen Bundesbank, Hachenburg, Germany

Volume

1

fYear

2014

fDate

14-17 July 2014

Firstpage

110

Lastpage

118

Abstract

Information systems (IS) intended to help managers are known as management support systems (MSS). The present situation is favorable for a redesign that applies in-memory apps. Such apps promise to support managers with benefits ranging from reducing time for MSS data entry and analysis to new topics of analysis. Based on findings from a literature review and results from a workshop with an expert focus group validated with one-on-one manager interviews, we propose six guidelines for an app design that contributes to greater MSS acceptance: (1) A tile design for the entry-page. (2) A manager news ticker as starting point for self-service analysis. (3) An intuitive navigation known and appreciated from consumer IS. (4) A collaboration tool to foster joint managerial problem solving. (5) Exception reporting which includes personal exception limits and a push function. (6) In-memory apps should be evaluated by their capability to perform new types of analysis.

Keywords

data analysis; decision support systems; human factors; management information systems; software engineering; MSS acceptance; MSS data analysis; MSS data entry; app design; exception reporting; in-memory apps; in-memory technology; information systems; joint managerial problem solving; management support systems; manager perspective; one-on-one manager interviews; personal exception limits; push function; self-service analysis; Bibliographies; Business; Collaboration; Conferences; Design methodology; Guidelines; Mobile communication; Analysis and Design; App Design; Human Factor in IS Design; In-Memory Technology; Information Systems (IS); Management Support Systems (MSS); New-Generation Managers; Self-service IS; mobile MSS;

fLanguage

English

Publisher

ieee

Conference_Titel

Business Informatics (CBI), 2014 IEEE 16th Conference on

Conference_Location

Geneva

Type

conf

DOI

10.1109/CBI.2014.54

Filename

6904144