Models on Web-Based Information Gap between e-Goverment and Citizens

Web-based information service in government agencies and citizens provides various kinds of public information to support decision-making. However, citizens have a difference of information access environment, ability to understand information and information pursuit desire, and so on, so that they have the information gap. Therefore, new intelligent Web information system should be discussed for minimizing information gap in government agencies and citizens so that most citizens can understand Web contents. To lighten the information gap, new theories should be delivered so that most citizens can understand easily and utilize beneficently. This paper discussed the desirable Web information system in the e-government based on web intelligence technology to support the successful practical use in future.