DocumentCode
2721440
Title
Harnessing communications in a packaged software community
Author
Wu, Harris
fYear
2008
fDate
13-16 July 2008
Firstpage
1
Lastpage
4
Abstract
This paper talks about how a Web 2.0 system helps an open source ERP (enterprise resource planning) software company utilizes its internal and external communications towards an economic advantage. Using the system the company harnesses the communications with its users, customers and implementation partners to lower software development, product support and implementation costs. The system and the experience learned can be utilized by other software companies and knowledge communities.
Keywords
Internet; enterprise resource planning; public domain software; software packages; Web 2.0 system; enterprise resource planning; open source ERP; packaged software community;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 2008. IPCC 2008. IEEE International
Conference_Location
Montreal, QC
Print_ISBN
978-1-4244-2085-8
Type
conf
DOI
10.1109/IPCC.2008.4610245
Filename
4610245
Link To Document