DocumentCode
2723355
Title
The Method for a Summarization of Product Reviews Using the User´s Opinion
Author
Yang, Jung-Yeon ; Myung, Jaeseok ; Lee, Sang-goo
Author_Institution
Dept. of Comput. Sci. & Eng., Seoul Nat. Univ., Seoul
fYear
2009
fDate
1-7 Feb. 2009
Firstpage
84
Lastpage
89
Abstract
As the number of transactions in E-market places is growing, more and more product information and product reviews are posted on the Internet. Because customers want to purchase good products, product reviews became most important information. But, because of the massive volume of reviews, customers canpsilat read all reviews. In order to solve this problem, a lot of research is being carried out in Opinion Mining. Through the Opinion Mining, we can know about contents of whole product reviews. Traditionally research on natural language processing was applied to the opinion mining area in early stage. Recently, the computational statistics are applied to handle massive volume of reviews. In this research, we suggest a method for summarization of product reviews using the userpsilas opinion, feature occurrences, and the rate of review in order to improve the performance of existing methods. With this method, we can handle massive volumes of reviews in a short time efficiently. We guarantee the correctness of the review summary by finding out the semantic meaning of reviews. Besides, we show these advantages through some experiments.
Keywords
Internet; data mining; electronic commerce; Internet; e-market places; opinion mining; product information; product reviews summarization; user opinion; Computer applications; Computer science; Data mining; Feature extraction; Internet; Knowledge engineering; Knowledge management; Natural language processing; Statistics; Tagging; opinion mining; product review; review summary;
fLanguage
English
Publisher
ieee
Conference_Titel
Information, Process, and Knowledge Management, 2009. eKNOW '09. International Conference on
Conference_Location
Cancun
Print_ISBN
978-1-4244-3362-9
Electronic_ISBN
978-0-7695-3531-9
Type
conf
DOI
10.1109/eKNOW.2009.15
Filename
4782570
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