IT-Enabled Business Transformation - Insights from Japanese Used-Car Industry

This paper shows the empirical IT impact on an industrial level through 3 IT-enabled business transformation stages: the ´operation excellence stage´, ´value innovation stage´ and ´value creation stage´. Based on our study, we developed a number of testable propositions on: the more degree of business transformation gives the more range of potential benefit from adoption of IT, information technology accelerates the specialization of the market, on-offpsilas networking will be more important and critical as IT development, introduction of IT transforms market structure and promotes advent of new players.