Title :
Psychological intervention mechanism in public crisis information communication
Author :
Beida, Tian ; Bao, Xi
Author_Institution :
Sch. of Manage., Harbin Inst. of Technol., Harbin, China
Abstract :
In public crisis information communication, the information is uncertain, so the public will lack right judgment, and anxiety, scare, depression and dismay will appear. That is to say, crisis information will influence the public seriously in communication. In this stage, appropriate psychological intervention will help the public treat crisis information correctly and have enough psychological preparation for the disaster happened. The thesis gave concrete measure of psychological intervention after analyzing characteristics of crisis information and its communication process, and structure of psychological intervention mechanism. It has tried to seek way to remove negative influence on individual and supply scientific proposal for government.
Keywords :
disasters; public administration; disaster; psychological intervention mechanism; public crisis information communication; Concrete; Face; Government; Media; Mood; Noise; information communication; psychological intervention mechanism; public crisis;
Conference_Titel :
Software Engineering and Service Science (ICSESS), 2011 IEEE 2nd International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4244-9699-0
DOI :
10.1109/ICSESS.2011.5982451