• DocumentCode
    2733384
  • Title

    Enterprise Wide Web Centric Digital Information System for Indian Banks

  • Author

    Diwakar, Hemalatha ; Naik, Atul

  • Author_Institution
    Nat. Inst. of Bank Manage., Pune
  • fYear
    2006
  • fDate
    6-6 Dec. 2006
  • Firstpage
    89
  • Lastpage
    95
  • Abstract
    To achieve maximum business benefits and customer satisfaction, it is prerequisite for banks to have an instant access to the entire banks´ transaction level data for decision support and adept business processes. Precisely for this reason, the banks in India have started using extensively technology based solutions. In this context, it is crucial to look into what legacy digital systems the banks typically have, what they should retain, any add-ons needed , reengineer the business processes in the current context and evolve an enterprise level architectural framework that can integrate all these digital information systems as components to accomplish the desired goals. In this paper one such enterprise level digital enterprise information system model that is easy to implement, and also efficient cost and time wise is proposed. A comprehensive assessment carried out on representative banks was used in building this system.
  • Keywords
    Internet; bank data processing; business data processing; customer satisfaction; information systems; Indian banks; customer satisfaction; decision support data; digital information systems; enterprise wide Web centric digital information system; legacy digital systems; Banking; Business process re-engineering; Costs; Customer satisfaction; Digital systems; Information systems; Information technology; Investments; Magnetic heads; Management information systems;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Digital Information Management, 2006 1st International Conference on
  • Conference_Location
    Bangalore
  • Print_ISBN
    1-4244-0682-X
  • Type

    conf

  • DOI
    10.1109/ICDIM.2007.369335
  • Filename
    4221872