Title :
A dynamic retail monitoring and control system
Author :
Yilmaz, Rahime ; Mendi, Engin ; Aydin, Kenan ; Bayrak, Coskun
Author_Institution :
Comput. Eng. Dept., Istanbul Univ., Istanbul, Turkey
Abstract :
Today, the real competitive advantage is highly dependent on businesses´ technological developments. New technologies make all kinds of businesses to be much more aware about these developments. In retail marketing, if the unnecessary cost is somewhat avoided, consumers could benefit from not only the less expensive goods but also from the quality of service tremendously. In this paper, we describe a dynamic retail monitoring and control system to dynamically analyze the process, time, reliability and cost, between producer and consumer. We describe the key components of the system including Radio- Frequency Identification (RFID) technology to improve the quality of service through the guided service. The proposed system aims high return investment, reducing cost, raising revenue and improving customer satisfaction by providing an efficient inventory control for retailers and vendors.
Keywords :
cost reduction; customer satisfaction; investment; quality of service; radiofrequency identification; reliability; retail data processing; stock control; business technological development; cost analysis; cost reduction; customer satisfaction; dynamic retail control system; dynamic retail monitoring; high return investment; inventory control; process analysis; quality of service; radio-frequency identification technology; reliability analysis; retail marketing; revenue; time analysis; Couplings; Marketing and sales; Monitoring; Radiofrequency identification; Reliability;
Conference_Titel :
Intelligent Engineering Systems (INES), 2012 IEEE 16th International Conference on
Conference_Location :
Lisbon
Print_ISBN :
978-1-4673-2694-0
Electronic_ISBN :
978-1-4673-2693-3
DOI :
10.1109/INES.2012.6249876