Information Retrieval eXperience (IRX): Towards a Human-Centered Personalized Model of Relevance

We approach Information Retrieval (IR) from a User eXperience (UX) perspective. Through introducing a model for Information Retrieval eXperience (IRX), this paper operationalizes a perspective on IR that reaches beyond topicality. Based on a document´s topicality, complexity, and emotional value, a model of relevance is proposed to influence user´s IRX and, consequently, the synthesis and use of the retrieved information. Additionally, methods are discussed to assess UX through interaction and feedback mechanisms. As such, the proposed multi-dimensional IRX model is highly user-dependent and determines document´s relevance from a non-traditional human-centered, personalized perspective on IR.