Title :
An empirical research on the evaluation of innovation capabilities in KIBS firms in China
Author :
Zhou, Dan ; WEI, Jiang
Author_Institution :
Sch. of Manage., Zhejiang Univ., Hangzhou, China
Abstract :
From the perspective of innovation process in services, this paper presents the method of Analytic Hierarchy Process (AHP) and factor analysis for the evaluation of innovation capabilities in knowledge intensive business service firms. Within the proposed methodological approach, a model for the quantitative analysis of innovation capabilities is presented, which includes four dimensions, namely development capability, production capability, marketing capability and organizational capability. In order to show how the evaluation model can be applied to concrete situation, a case study in Zhejiang province in China are presented and discussed.
Keywords :
commerce; innovation management; knowledge management; marketing; service industries; China; KIBS firms; analytic hierarchy process; development capability; factor analysis; innovation capabilities; innovation process; knowledge intensive business service firms; marketing capability; organizational capability; production capability; Concrete; Innovation management; Knowledge management; Production; Technological innovation; evaluation model; innovation capabilities; knowledge intensive business service;
Conference_Titel :
Management of Innovation and Technology (ICMIT), 2010 IEEE International Conference on
Conference_Location :
Singapore
Print_ISBN :
978-1-4244-6565-1
Electronic_ISBN :
978-1-4244-6566-8
DOI :
10.1109/ICMIT.2010.5492724
