DocumentCode
2754871
Title
Using intelligent agents to manage business processes
Author
Jennings, N.R.
Author_Institution
Dept. of Electron. Eng., Queen Mary & Westfield Coll., London, UK
fYear
1996
fDate
35185
Firstpage
42491
Lastpage
42493
Abstract
The paper describe the work undertaken in the ADEPT project to conceptualise business process management as a collection of intelligent agents. It describes the key concepts of agents which offer services to one another. Finally, it details the application of ADEPT agents in BT´s customer quote business process
Keywords
management; ADEPT project; BT customer quote business process; business process management; intelligent agents;
fLanguage
English
Publisher
iet
Conference_Titel
Intelligent Agents and Their Applications, IEE Colloquium on (Digest No: 1996/101)
Conference_Location
London
Type
conf
DOI
10.1049/ic:19960651
Filename
573233
Link To Document