Title :
Realization of A Web-based Remote Service Platform
Author :
Yin, Yong ; Zhou, Zude ; Chen, Youping ; Liu, Quan ; Long, Yihong
Author_Institution :
Sch. of Inf. Eng., Wuhan Univ. of Technol.
Abstract :
A joint project of a Web-based remote service platform is introduced in the paper. First the architecture of the platform is offered. Then key technologies, such as remote maintenance and operation, remote monitoring based on multi-media, management of virtual device and user files, after-sale service and technical supports, and security considerations for remote communication etc, are described in detail. In the end, the remote operation and inspection prototype interface of the platform is provided. Key technologies described in the paper have important values and application prospects for manufacturing enterprises to set up their remote service system
Keywords :
Internet; file organisation; groupware; manufacturing data processing; multimedia systems; technical support services; telecommunication security; teleworking; virtual manufacturing; Web-based remote service platform realization; after-sale service; manufacturing enterprise; multimedia system; remote communication security; remote inspection prototype interface; remote maintenance; remote monitoring; remote operation; technical support; user file management; virtual device management; Collaborative work; Computer numerical control; History; Inspection; Interpolation; Manufacturing; Paper technology; Remote monitoring; Technology management; Web and internet services; Networked manufacturing; Remote communication; Remote maintenance and operation; Remote monitoring; Web-based remote service platform;
Conference_Titel :
Computer Supported Cooperative Work in Design, 2006. CSCWD '06. 10th International Conference on
Conference_Location :
Nanjing
Print_ISBN :
1-4244-0164-X
Electronic_ISBN :
1-4244-0165-8
DOI :
10.1109/CSCWD.2006.253079
