• DocumentCode
    2768461
  • Title

    Tri-oligopolistic competition evolutionary model of service firms: A case study from China Mobile, China Unicom and China Telecom

  • Author

    Han, Weixin ; Guo, Honglian

  • Author_Institution
    Grad. Sch., Beijing Wuzi Univ., Beijing, China
  • fYear
    2012
  • fDate
    2-4 July 2012
  • Firstpage
    686
  • Lastpage
    691
  • Abstract
    In order to find the dynamic evolution process and its affecting factors, this paper set up a tri-oligopolistic competition evolution hotelling model. We find that the market share of each firm is not only decided by its own price, process quality and service result, but also by its competitor´s price, process quality, service result and the consumer´s satisfactory degree. We also tested the model´s validity through an example of China Mobile, China Unicom and China Telecom. In the end we draw some conclusion and give some advice to the service firm.
  • Keywords
    customer satisfaction; oligopoly; telecommunication industry; China Mobile; China Telecom; China Unicom; competitors price; consumer satisfactory degree; dynamic evolution process; market share; model validity; process quality; service firms; service result; tri-oligopolistic competition evolution hotelling model; Companies; Computer aided software engineering; Educational institutions; Internet; Mobile communication; Telecommunications; China Mobile; China Telecom; China Unicom; satisfactory;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management (ICSSSM), 2012 9th International Conference on
  • Conference_Location
    Shanghai
  • Print_ISBN
    978-1-4577-2024-6
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2012.6252327
  • Filename
    6252327