Title :
A personal data control mechanism for digital society
Author :
Kakeshita, Tetsuro ; Arai, Kohei ; Ohtsuki, Mika
Author_Institution :
Dept. of Inf. Sci., Saga Univ., Japan
Abstract :
Huge amount of digital information is collected and utilized in the digital society through Internet shopping, IC card, IC tag, etc. It is also used for customer relationship management (CRM). However consumers usually do not know what kind of personal data is collected and circulated among corporations. Furthermore they are not allowed to control the collection and circulation of such information to the corporations they do not trust. In this paper, we propose a personal data control mechanism in order to overcome such limitations and to develop better relationship between consumers and corporations.
Keywords :
Internet; customer relationship management; electronic commerce; retailing; CRM; Internet shopping; corporation assistance facilities; customer relationship management; digital society; personal data control mechanism; Customer relationship management; Digital control; Digital integrated circuits; Electronic commerce; Guidelines; Industrial relations; Information science; Internet; Privacy; Protection;
Conference_Titel :
Advanced Information Networking and Applications, 2004. AINA 2004. 18th International Conference on
Print_ISBN :
0-7695-2051-0
DOI :
10.1109/AINA.2004.1283858