Title :
Impact of electronic mail on organisational structure
Author_Institution :
Queen Mary & Westfield Coll., London Univ., UK
Abstract :
Despite increasing take-up, the growth of email has been slower than predicted, casting doubts on its significance in the workplace. The purpose of this paper is to assess the future role of email, taking account of both the benefits and the problems experienced in the past, and of organisational changes predicted for the 1990s. It focuses on the organisational impact of the medium, as revealed in numerous studied of its use, and the implications of this for the future
Keywords :
electronic mail; social aspects of automation; electronic mail; organisational structure;
Conference_Titel :
Information Technology in the Workplace, 1991., International Conference on
Conference_Location :
London
