• DocumentCode
    2778409
  • Title

    The SME Oriented Service Delivery Mechanism and an Implementation

  • Author

    Lin, Zhen ; Luo, Zongwei ; Lau, Francis ; Xiao, Qiong ; Gan, Honghua ; Chen, Deren

  • Author_Institution
    Zhejiang Univ., Hangzhou, China
  • fYear
    2010
  • fDate
    13-14 May 2010
  • Firstpage
    208
  • Lastpage
    213
  • Abstract
    Recent economic/financial crisis has posed great difficulties for SMEs in the business operations, making them more cautions in IT investment. In this paper we present an innovative service delivery mechanism by lowering the cost of ownership of IT functions provided by software vendors. For each SME in this service delivery mechanism, a virtual machine instance is dynamically maintained on the computer server to establish a SaaS environment. By designing usage control and system configuration modules, service delivery mechanism could supervise service flexibly and satisfy all kinds of environment requirements for software running. Extensive experiments based on the PRD waterway logistics operators demonstrate our method can simultaneously hosting about 100 instances on one server to serve users and fulfill a promise to cut down overhead expenses.
  • Keywords
    Application software; Control systems; Cost function; Environmental economics; Gallium nitride; Investments; Logistics; Service oriented architecture; Virtual machining; Web services; Service Delivery; Software-as-a-Service (SaaS); Virtualization; Web Service;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Sciences (ICSS), 2010 International Conference on
  • Conference_Location
    Hangzhou, China
  • Print_ISBN
    978-0-7695-4017-7
  • Type

    conf

  • DOI
    10.1109/ICSS.2010.73
  • Filename
    5494279