DocumentCode
2778409
Title
The SME Oriented Service Delivery Mechanism and an Implementation
Author
Lin, Zhen ; Luo, Zongwei ; Lau, Francis ; Xiao, Qiong ; Gan, Honghua ; Chen, Deren
Author_Institution
Zhejiang Univ., Hangzhou, China
fYear
2010
fDate
13-14 May 2010
Firstpage
208
Lastpage
213
Abstract
Recent economic/financial crisis has posed great difficulties for SMEs in the business operations, making them more cautions in IT investment. In this paper we present an innovative service delivery mechanism by lowering the cost of ownership of IT functions provided by software vendors. For each SME in this service delivery mechanism, a virtual machine instance is dynamically maintained on the computer server to establish a SaaS environment. By designing usage control and system configuration modules, service delivery mechanism could supervise service flexibly and satisfy all kinds of environment requirements for software running. Extensive experiments based on the PRD waterway logistics operators demonstrate our method can simultaneously hosting about 100 instances on one server to serve users and fulfill a promise to cut down overhead expenses.
Keywords
Application software; Control systems; Cost function; Environmental economics; Gallium nitride; Investments; Logistics; Service oriented architecture; Virtual machining; Web services; Service Delivery; Software-as-a-Service (SaaS); Virtualization; Web Service;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Sciences (ICSS), 2010 International Conference on
Conference_Location
Hangzhou, China
Print_ISBN
978-0-7695-4017-7
Type
conf
DOI
10.1109/ICSS.2010.73
Filename
5494279
Link To Document