DocumentCode
279054
Title
DSS support groups: an empirical investigation
Author
Hawk, Stephen R. ; Bariff, Martin L.
Author_Institution
Stuart Sch. of Bus., Illinois Inst. of Technol., Chicago, IL, USA
Volume
iii
fYear
1992
fDate
7-10 Jan 1992
Firstpage
590
Abstract
Decision support systems (DSS) are widely used by managers to provide problem solving assistance. Despite their widespread use, little is known about how organizations support DSS users. This paper reports on a field study that sought to identity the support characteristics of a sample of DSS groups. Twenty-three DSS groups participated in the study to provide information on group location, staff size and backgrounds, formalization, and DSS services in addition to other support characteristics
Keywords
decision support systems; technical support services; DSS services; DSS support groups; DSS users; decision support systems; formalization; group location; managers; organizations; problem solving assistance; staff backgrounds; staff size; Costs; Data analysis; Decision support systems; Hardware; Power system management; Power system modeling; Problem-solving; Quality management; Software tools; Technology management;
fLanguage
English
Publisher
ieee
Conference_Titel
System Sciences, 1992. Proceedings of the Twenty-Fifth Hawaii International Conference on
Conference_Location
Kauai, HI
Print_ISBN
0-8186-2420-5
Type
conf
DOI
10.1109/HICSS.1992.183533
Filename
183533
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