Title :
Communication engineered as process
Author :
Mcewen-Beeman, Vera A.
Author_Institution :
Electronic Data Systems Corp., Troy, MI, USA
fDate :
30 Oct-1 Nov 1991
Abstract :
The rapidly changing computer industry has made it imperative for systems engineers (SEs) to realize the importance of effective communication skills. The SE´s participation in system development and maintenance requires interaction with team members and customers within and outside of the organization. In addition to systems knowledge, problem solving, and programming skills, the SE needs good oral and written communication skills. The use of an appropriate product development methodology, a holistic view of the system, and effective communication skills can provide the SE with the necessary tools required to provide the best results
Keywords :
DP management; software engineering; systems engineering; technical presentation; communication process; communication skills; computer industry; customers; engineered communication; holistic view; oral communication; problem solving; product development methodology; programming skills; system development; system maintenance; systems engineering; systems knowledge; team members; written communication; Communication effectiveness; Data engineering; Data systems; Design methodology; Documentation; Human factors; Process design; Software tools; Testing; Usability;
Conference_Titel :
Professional Communication Conference, 1991. IPCC '91. Proceedings. The Engineered Communication., International
Conference_Location :
Orlando, FL
Print_ISBN :
0-7803-0482-9
DOI :
10.1109/IPCC.1991.172733