DocumentCode :
280431
Title :
Collaboration and control: the introduction of multimedia technologies on London Underground
Author :
Heath, C.C. ; Luff, P.
fYear :
1990
fDate :
33170
Firstpage :
42552
Lastpage :
42557
Abstract :
The authors have begun a project in collaboration with London Underground concerning the introduction of multimedia technologies into Line Control Rooms, a computer supported cooperative work environment. Focusing on the social organisation of cooperative work, the research is exploring how various personnel coordinate multiple tasks and utilise a complex array of tools and technologies. The investigation of cooperative work supported by complex technologies demands a rather different conceptual and methodological orientation than is commonly found within research on human-computer interaction. The analysis is no longer primarily concerned with the individual and the system, but rather the interaction between different personnel as they coordinate a range of tasks and utilise various tools. The ability to coordinate activities, and the process of interpretation and perception it entails, inevitably relies upon a social organisation
fLanguage :
English
Publisher :
iet
Conference_Titel :
CSCW: Computer Supported Co-Operative Work, IEE Colloquium on
Conference_Location :
London
Type :
conf
Filename :
190706
Link To Document :
بازگشت