Title :
User-centric innovations: A survey part 1
Author :
Turner, I. Leon ; Jones, Keith W.
Author_Institution :
Freescale Semicond., Inc., Wright-Patterson AFB, OH
Abstract :
Technological requirements drive innovation and improvement without considering user-centered requirements which relate to the customer. Designs seem related to ldquotechnological requirementsrdquo and not ldquousercentered requirements.rdquo Case studies, trends and engineering education system illustrate growing importance of customer requirements. Recommend social scientists act as interpreters for customer requirements. Conclude machines and devices transformed to software-defined functions require critical thought.
Keywords :
customer satisfaction; innovation management; user centred design; customer requirements; engineering education system; software-defined functions; technological requirements drive innovation; user-centric innovations; Design engineering; Engineering education; Integrated circuit technology; Knowledge engineering; Machinery production industries; Process design; Product development; Sociology; Systems engineering and theory; Technological innovation; Organizational Behavior; Sociology of Science and Knowledge; User-Centric;
Conference_Titel :
Collaborative Technologies and Systems, 2007. CTS 2007. International Symposium on
Conference_Location :
Orlando, FL
Print_ISBN :
978-0-9785699-1-4
Electronic_ISBN :
978-0-9785699-1-4
DOI :
10.1109/CTS.2007.4621759
