Linkages Knowledge Process and Business Process: A Case Study in China Motor Corporation

Author

Lee, Ming-Chang

Author_Institution

Dept. of Bus. Adm., Nat. Kaohsiung Univ. of Appl. Sci., Kaohsiung

fYear

2008

fDate

28-30 Aug. 2008

Firstpage

407

Lastpage

412

Abstract

Knowledge and its management has become an important issue for manager, consultants, and researchers. An application of Knowledge Management system is need in order to facilitate these knowledge processes, therefore supporting the business processes. This study will briefly review the existing literature on both knowledge management and e-business and then will present on the linkages or supplementary relationships between the knowledge management and e-business. The case study (China Motor Corporation) is showing the process of knowledge used on e-business.

Keywords

knowledge management; supply chain management; China motor corporation; business process; customer relationship management; e-business; knowledge management system; supply chain management; Conference management; Couplings; Customer relationship management; Decision making; Environmental management; Information technology; Knowledge management; Marketing management; Supply chain management; Technology management; E-business; KM processes; KM system; Knowledge Management; customer relationship management; supply chain management;

fLanguage

English

Publisher

ieee

Conference_Titel

Convergence and Hybrid Information Technology, 2008. ICHIT '08. International Conference on

Conference_Location

Daejeon

Print_ISBN

978-0-7695-3328-5

Type

conf

DOI

10.1109/ICHIT.2008.265

Filename

4622860