Title :
Linkages Knowledge Process and Business Process: A Case Study in China Motor Corporation
Author_Institution :
Dept. of Bus. Adm., Nat. Kaohsiung Univ. of Appl. Sci., Kaohsiung
Abstract :
Knowledge and its management has become an important issue for manager, consultants, and researchers. An application of Knowledge Management system is need in order to facilitate these knowledge processes, therefore supporting the business processes. This study will briefly review the existing literature on both knowledge management and e-business and then will present on the linkages or supplementary relationships between the knowledge management and e-business. The case study (China Motor Corporation) is showing the process of knowledge used on e-business.
Keywords :
knowledge management; supply chain management; China motor corporation; business process; customer relationship management; e-business; knowledge management system; supply chain management; Conference management; Couplings; Customer relationship management; Decision making; Environmental management; Information technology; Knowledge management; Marketing management; Supply chain management; Technology management; E-business; KM processes; KM system; Knowledge Management; customer relationship management; supply chain management;
Conference_Titel :
Convergence and Hybrid Information Technology, 2008. ICHIT '08. International Conference on
Conference_Location :
Daejeon
Print_ISBN :
978-0-7695-3328-5
DOI :
10.1109/ICHIT.2008.265