Reconfigurable Software Architecture for Voice Access to Data Services

The rapid growth of computing, the Internet and telecommunications systems have resulted in a broad range of ways to communicate and access information. Telecommunication and data convergence promises a wide range of solutions that will increase productivity, reduce costs, and provide new opportunities and revenues for enterprises. Unfortunately, the access of converged telecommunication and data services has been isolated to specialised inflexible environments. Due to the versatile nature of multimedia convergence, an adaptable approach is required. True voice and data convergence must be accessible anywhere and anyhow. This paper presents a reconfigurable software architecture driven solution that dynamically composes, integrates and tailors voice plugins. The solution offers enhanced service effectiveness, flexibility and convenience for professionals on the move.