Title :
Dynamic process support based on users´ behavior
Author :
Burkhardt, D. ; Nazemi, K.
Author_Institution :
Inf. Visualization & Visual Analytics, Fraunhofer-Inst. for Comput. Graphics Res., Darmstadt, Germany
Abstract :
Nowadays there is a gap between the possibilities and the massively existing data on the one side and the user as main worker on the other side. In different scenarios e.g. search, exploration, analysis and policy-modeling a user has to deal with massive information, but for this work he usually gets a static designed system. So meanwhile data-driven work-processes are increasing in its complexity the support of the users who are working with these data is limited on basic features. Hence this paper describes a concept for a process-supporting approach, which includes relevant aspects of users´ behaviors in support him to successfully finish also complex tasks. This will be achieved by a process-based guidance with an automatic tools selection for every process and activity on the one hand. And on the other hand the consideration of expert-level of a user to a single task and process. This expert-level will be classified during each task and process interaction and allow the automatically selection of optimal tools for a concrete task. In final the user gets for every task an automatically initialized user-interface with useful and required tools.
Keywords :
behavioural sciences; interactive systems; automatic tool selection; automatically initialized user-interface; data-driven work-processes; dynamic process support; expert-level classification; optimal tool selection; process interaction; process-based guidance; process-supporting approach; user behavior; Adaptation models; Business; Computers; Context; Data visualization; Process control; Software; process adaptation; process management; process support; user-centered interaction;
Conference_Titel :
Interactive Collaborative Learning (ICL), 2012 15th International Conference on
Conference_Location :
Villach
Print_ISBN :
978-1-4673-2425-0
Electronic_ISBN :
978-1-4673-2426-7
DOI :
10.1109/ICL.2012.6402079