Title :
Six sigma as a process enabler and strategic facilitator for knowledge in sustainable development: a SME case study
Author :
Seow, C. ; Hall, D.
Author_Institution :
Bus. Sch., East London Univ., UK
Abstract :
Knowledge management, six sigma, sustainable development. Three sets of words that are the pursuits of today´s organizations. The essence of this paper is to show how one small to medium-sized enterprise (SME) using six sigma as an enabler via breakthrough improvement, created new knowledge contributing towards a cultural ethos that was endemic to sustainable development. It discusses issues that a SME need to consider when striving for such a goal.
Keywords :
knowledge management; organisational aspects; six sigma (quality); small-to-medium enterprises; sustainable development; SME; knowledge management; medium-sized enterprise; process enabler; six sigma approach; strategic facilitator; sustainable development; Companies; Computer aided software engineering; Continuous improvement; Cultural differences; Knowledge management; Printers; Resource management; Six sigma; Sustainable development; Waste management;
Conference_Titel :
Engineering Management Conference, 2004. Proceedings. 2004 IEEE International
Print_ISBN :
0-7803-8519-5
DOI :
10.1109/IEMC.2004.1408866
