DocumentCode
2824301
Title
Exploring Impacts of IT Service Failure on Firm´s Market Value
Author
Baek, Seung Ik ; Lee, Seung Jae ; Lim, Gyoo Gun
Author_Institution
Hanyang Univ., Seoul
Volume
2
fYear
2008
fDate
2-4 Sept. 2008
Firstpage
450
Lastpage
454
Abstract
This study investigates the effects of IT service failures on market values of companies that announce their IT service failures. To measure the effects of IT service failures on stock prices of the responsible companies, we examine the stock price changes before and after IT service failure announcements. The results show that the stock price reactions to IT service failure announcements are negative. In addition, it finds that the stock prices of the responsible companies react to various types of IT service failures differently.
Keywords
stock markets; IT service failure announcement; firm market value; stock market; stock price; Companies; Computer networks; Cost accounting; Enterprise resource planning; IEEE news; Information management; Information systems; Internet; Investments; Productivity; IT Service Failure; event methodology; market value;
fLanguage
English
Publisher
ieee
Conference_Titel
Networked Computing and Advanced Information Management, 2008. NCM '08. Fourth International Conference on
Conference_Location
Gyeongju
Print_ISBN
978-0-7695-3322-3
Type
conf
DOI
10.1109/NCM.2008.127
Filename
4624185
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