High entropy ESS

Author

Westland, J. Christopher

Author_Institution

Univ. of Southern California, Los Angeles, CA, USA

Volume

iii

fYear

1990

fDate

2-5 Jan 1990

Firstpage

186

Abstract

The author investigates factors which affect entropy in the managerial activities of communicating, scanning, and delegating, and suggests ways that executive support systems (ESS) can ameliorate this entropy. These three activities are similar in that they require the transfer via abbreviated messages of information representing a much larger body of knowledge. Prior research has shown this to be among the central activities of corporate executives. In the current research, models of representation from semiotics are invoked, and applied to the construction of an upper bound for the entropy reduction arising from the conduct of these activities. Implications of the results are discussed for computer-based executive support systems

Keywords

management information systems; communicating; corporate executives; delegating; entropy; executive support systems; managerial activities; scanning; semiotics; upper bound; Communication system control; Control systems; Electronic switching systems; Entropy; Information analysis; Process control; Programming profession; Resource management; Thermodynamics; Upper bound;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 1990., Proceedings of the Twenty-Third Annual Hawaii International Conference on

Conference_Location

Kailua-Kona, HI

Type

conf

DOI

10.1109/HICSS.1990.205344

Filename

205344