Title :
Emotionally Intelligent Diagnostic Assessment for Personalised e-Training
Author :
Khosla, R. ; Chu, M.-T. ; Yamada, K.G. ; Kuneida, K. ; Oga, S.
Author_Institution :
Res. Centre for Comput., Commun. & Social Innovation, La Trobe Univ., Bundoora, VIC, Australia
Abstract :
Research in cognitive psychology and learning literature clearly suggests a link between emotions and constructive learning. In this paper the authors report on role of non-verbal emotional responses for designing e-training programs. It involves measuring arousal or lack of it as a means of pro-active diagnostic assessment of a sales management trainee and using the assessment to customize e-training course in inter-personal communication.
Keywords :
cognition; computer based training; educational courses; psychology; sales management; cognitive psychology; constructive learning; e-training course; emotionally intelligent diagnostic assessment; interpersonal communication; nonverbal emotional responses; personalised e-training; proactive diagnostic assessment; sales management trainee; Autonomic nervous system; Context; Decision making; Electronic learning; Humans; Intelligent structures; Intelligent systems; Marketing and sales; Technological innovation; Testing; Cognitive and emotional responses; Diagnostic assessment; Emotion; e-Training;
Conference_Titel :
Multimedia, 2009. ISM '09. 11th IEEE International Symposium on
Conference_Location :
San Diego, CA
Print_ISBN :
978-1-4244-5231-6
Electronic_ISBN :
978-0-7695-3890-7
DOI :
10.1109/ISM.2009.76
