Title :
A waterfall model for knowledge management and experience management
Author_Institution :
Sch. of Econ. & Inf. Syst., Wollongong Univ., NSW, Australia
Abstract :
This paper examines experience and knowledge, experience management (EM) and knowledge management (KM), and their interrelationships. It then proposes waterfall models for both EM and KM. The models characterize EM and KM as the integration of experience processing and corresponding management, that of knowledge processing and corresponding management respectively. The proposed approach facilitates research and development of KM, EM, and hybrid intelligent systems.
Keywords :
knowledge based systems; knowledge management; experience management; hybrid intelligent systems; knowledge based system; knowledge management; waterfall model; Australia; Conference management; Diseases; Electronic mail; History; Humans; Hybrid intelligent systems; Knowledge management; Management information systems; Sun; Knowledge management; experience management; knowledge based systems;
Conference_Titel :
Hybrid Intelligent Systems, 2004. HIS '04. Fourth International Conference on
Print_ISBN :
0-7695-2291-2
DOI :
10.1109/ICHIS.2004.95
