Title :
Usability testing: where does it belong in software design?
Author_Institution :
Pacific Bell, San Ramon, CA, USA
Abstract :
The author describes Pacific Bell´s Usability Laboratory and its position, both organizationally within Pacific Bell and in the activities associated with the software design process. It is suggested that as a `neutral´ centralized organization the laboratory brings objectivity to the multidisciplinary software design team, and it gains credibility and support with proven successes by using an empirical approach
Keywords :
DP management; software engineering; Pacific Bell; management; organization; software design process; usability testing; Human factors; Laboratories; Product design; Programming; Research and development; Software design; Software systems; Software testing; Usability; User interfaces;
Conference_Titel :
Systems, Man and Cybernetics, 1989. Conference Proceedings., IEEE International Conference on
Conference_Location :
Cambridge, MA
DOI :
10.1109/ICSMC.1989.71288
