DocumentCode
2856991
Title
MOA and TRA in social commerce: An integrated model
Author
Teh, Pei-Lee ; Ahmed, Pervaiz Khalid
Author_Institution
Fac. of Manage., Multimedia Univ., Cyberjaya, Malaysia
fYear
2011
fDate
6-9 Dec. 2011
Firstpage
1375
Lastpage
1379
Abstract
The growth of social commerce and social shopping communities have changed the nature of online shopping and human social interaction. However, relatively little work has been conducted to study the motivational factors affecting the individuals´ social commerce behavior. Drawing from both Motivation, Opportunity and Ability Theory (MOA), and Theory of Reasoned Action (TRA), this paper examines the influence of motivation, ability and opportunity on social commerce adoption. Survey questionnaires are personally-administered to 220 university students. Results indicate that individuals´ behavioral intention to use social commerce is predicted with higher levels of motivation, ability and normative belief. Individuals´ behavioral intention to use social commerce also significantly affects the individuals´ actual social commerce behavior. This paper concludes with a discussion of research implications and new directions for future studies in the field social commerce.
Keywords
Internet; consumer behaviour; electronic commerce; human computer interaction; retail data processing; social aspects of automation; social networking (online); MOA; TRA; behavioral intention; human social interaction; motivation-opportunity-and-ability theory; motivational factors; online shopping; social commerce; social shopping communities; theory-of-reasoned action; Business; Context; Correlation; Educational institutions; Indexes; Mathematical model; Reliability; Social commerce; motivation; opportunity and ability theory; theory of reasoned action;
fLanguage
English
Publisher
ieee
Conference_Titel
Industrial Engineering and Engineering Management (IEEM), 2011 IEEE International Conference on
Conference_Location
Singapore
ISSN
2157-3611
Print_ISBN
978-1-4577-0740-7
Electronic_ISBN
2157-3611
Type
conf
DOI
10.1109/IEEM.2011.6118141
Filename
6118141
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