DocumentCode
2864099
Title
Application of IT Service Management Platform in Nuclear Power Enterprises Based on ITIL
Author
Yao, Huihui ; Sun, Tingting
Author_Institution
Inf. Technol. Center, China Nucl. Power Technol. Res. Inst., Shenzhen, China
fYear
2011
fDate
16-18 Dec. 2011
Firstpage
149
Lastpage
151
Abstract
With the rapid development of international strategy of nuclear power enterprises in China, the IT department in nuclear power enterprises has been facing the new challenges with high-speed development of businesses. In order to satisfy the development requirements and provide powerful IT service during the production and operation, IT department had brought ITIL idea and combined the practical condition to establish one set of IT service management platform with perfect function. At present, this platform has been widely applied in many basements of nuclear power enterprises and obtained significant effect.
Keywords
information technology; nuclear power stations; power engineering computing; power system management; IT service management platform; ITIL; development requirements; international strategy; nuclear power enterprises; Customer satisfaction; Industries; Information technology; Libraries; Maintenance engineering; Technological innovation; IT service management; IT value; ITIL; application;
fLanguage
English
Publisher
ieee
Conference_Titel
Innovations in Bio-inspired Computing and Applications (IBICA), 2011 Second International Conference on
Conference_Location
Shenzhan
Print_ISBN
978-1-4577-1219-7
Type
conf
DOI
10.1109/IBICA.2011.41
Filename
6118819
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