• DocumentCode
    2864099
  • Title

    Application of IT Service Management Platform in Nuclear Power Enterprises Based on ITIL

  • Author

    Yao, Huihui ; Sun, Tingting

  • Author_Institution
    Inf. Technol. Center, China Nucl. Power Technol. Res. Inst., Shenzhen, China
  • fYear
    2011
  • fDate
    16-18 Dec. 2011
  • Firstpage
    149
  • Lastpage
    151
  • Abstract
    With the rapid development of international strategy of nuclear power enterprises in China, the IT department in nuclear power enterprises has been facing the new challenges with high-speed development of businesses. In order to satisfy the development requirements and provide powerful IT service during the production and operation, IT department had brought ITIL idea and combined the practical condition to establish one set of IT service management platform with perfect function. At present, this platform has been widely applied in many basements of nuclear power enterprises and obtained significant effect.
  • Keywords
    information technology; nuclear power stations; power engineering computing; power system management; IT service management platform; ITIL; development requirements; international strategy; nuclear power enterprises; Customer satisfaction; Industries; Information technology; Libraries; Maintenance engineering; Technological innovation; IT service management; IT value; ITIL; application;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Innovations in Bio-inspired Computing and Applications (IBICA), 2011 Second International Conference on
  • Conference_Location
    Shenzhan
  • Print_ISBN
    978-1-4577-1219-7
  • Type

    conf

  • DOI
    10.1109/IBICA.2011.41
  • Filename
    6118819