High-Level Factors Affecting Global Availability of Online Government Services

Author

Boyer-Wright, Kathleen M. ; Kottemann, Jeffrey E.

Author_Institution

Salisbury Univ., Salisbury

fYear

2008

fDate

7-10 Jan. 2008

Firstpage

199

Lastpage

199

Abstract

The purpose of this research is to develop and test a parsimonious theory of the drivers of global level e- government. Specifically, we compare individual and business usage of online government services both as direct antecedents and as indirect factors mediated by government development of an ICT regulatory environment. Using 2006 data from the World Economic Forum´s (WEF) Government Information Technology Report (GITR), we develop and test our theory using data on 122 countries. Our findings indicate that business rather than individual usage of e-government services has greater explanatory value as an antecedent to the availability of those services, and that the ICT legal environment mediates both relationships.

Keywords

Internet; government data processing; ICT legal environment; ICT regulatory environment; Internet access; direct antecedents; e-government; indirect factors; online government services; Availability; Digital signatures; Electronic government; Environmental economics; Information technology; Law; Legal factors; Privacy; Testing; Web and internet services;

fLanguage

English

Publisher

ieee

Conference_Titel

Hawaii International Conference on System Sciences, Proceedings of the 41st Annual

Conference_Location

Waikoloa, HI

ISSN

1530-1605

Type

conf

DOI

10.1109/HICSS.2008.189

Filename

4438903