Minitrack Introduction

The KMS Implementations minitrack solicited research and case study submissions from researchers and practitioners exploring key issues affecting KM initiatives and implementations. This minitrack explores research issues and lessons-learned-anecdotes around the strategies, methodologies, organizational mechanisms (supporters, enablers and obstructors) regarding KM initiatives, including implementation of knowledge management systems. Project managers of knowledge management initiatives like Chief Knowledge Officers need a clear view on initiatives´ goals, metrics and measurement. Setting appropriate goals can greatly enhance chances of success as the initiative can be constantly compared against them, forcing the initiative towards the goal. Moreover, goals are important for budget justification and defense. CKOs also need clear understanding of strategies and tactics to achieve the goals set.