Title :
Capturing manager´s mental models using Kelly´s repertory grid
Author :
Cerveny, Janice F. ; Cerveny, Robert P.
Author_Institution :
Canisius Coll., New York, NY, USA
Abstract :
The use of Kelly´s repertory grid technique (1955) in capturing the mental models of managers is demonstrated through an application using senior management of a volunteer fire department. The technique itself is explained and its applicability to capturing the constructs used by managers to understand their function is explored. The applicability to the understanding of intelligent organizations and directions for future research are presented
Keywords :
management information systems; office automation; systems analysis; intelligent organizations; managers; mental models; repertory grid technique; volunteer fire department; Appropriate technology; Artificial intelligence; Cognitive science; Diseases; Educational institutions; Fires; Humans; Information management; Information technology; Technology management;
Conference_Titel :
System Sciences, 1992. Proceedings of the Twenty-Fifth Hawaii International Conference on
Conference_Location :
Kauai, HI
Print_ISBN :
0-8186-2420-5
DOI :
10.1109/HICSS.1992.183382