Strategic Business and IT Alignment Assessment: A Case Study Applying an Enterprise Architecture-Based Metamodel

Strategic business and IT alignment (SBITA) is still ranked amongst the top concerns of the enterprise´s management executives. Such alignment is an organization-wide issue that influences the company´s overall performance and its assessment is a fundamental input for the enterprise´s managers to make informed decisions on SBITA enhancement possibilities. This paper reports the application of an enterprise architecture-based SBITA assessment metamodel in a case study conducted in an intensive IT service enterprise. The case study addresses two research questions: How can be applied the proposed enterprise architecture-based SBITA assessment metamodel in enterprises? and What is the quality and use of the results of such application? The authors have published the enterprise architecture-based SBITA assessment metamodel as a tool that combines the comprehensive and systematic modeling practices in the field of enterprise architecture with the guidance of tested and benchmarked SBITA assessment expert´s method. Luftman´s assessment method was selected in this research project.