Title :
Building SOA based Solution for a Workforce M
Author :
Chhabra, Pawan ; Karamongikar, Sandeep ; Owusu, Gilbert ; Doddavula, Shyam
Author_Institution :
Infosys Technol. Ltd.
Abstract :
Realization of SOA is a challenge and requires well designed common mechanisms to define, create, manage, services through standards compliant pre-built, pre-configured set of functionalities. In this paper we present a solution, experiences in developing an automated resource management system (ARMS), for workforce management, as part of the field services optimization programme of a large telecom services provider. We present a model for SOA realization and application of this model through Radien - a J2EE based SOA framework
Keywords :
Java; human resource management; J2EE; SOA; automated resource management system; field services optimization programme; workforce management; Arm; Buildings; Commercialization; Costs; Demand forecasting; Programmable control; Resource management; Semiconductor optical amplifiers; Service oriented architecture; Technology management;
Conference_Titel :
Services Computing, 2006. SCC '06. IEEE International Conference on
Conference_Location :
Chicago, IL
Print_ISBN :
0-7695-2670-5
DOI :
10.1109/SCC.2006.27
