Business and IT Governance Alignment Simulation Essay on a Business Process and IT Service Model

One of the main concerns of IT governance is IT\´s delivery of value to the business, which is driven by strategic business and IT alignment (SBITA). How to operationally assess the SBITA remains a great challenge for the CIO. This paper treats this problem, taking as a reference, the Henderson and Venkatraman strategic alignment model and expanding from it, a new process perspective of the business and IT governance alignment. There are two main contributions presented in this paper: first, a proposal of a business process and IT service model for assessing the business and IT governance alignment; and second, an illustrative simulation essay on a "business process and IT service model" for identifying and measuring the level of alignment between the business and IT governance, by using the simulation tool called Adoit.